FAQ for Real Estate Agents

Turn around time for video is approximately 48hrs from the end of the video shoot. (Excludes Weekends).
Photos will be delivered 24hrs from the end of the business day of the shoot. (Excludes Weekends).
The floor plan draft will be ready in 24hrs depending on size of home. (Excludes Weekends).
Some areas of Adelaide are Geofenced and drones are not allowed. Visit Flysafe or contact our team.
Please email any floorplan changes in writing.
Please email photo change requests in writing.

Please contact us directly at sales@filmitlab.com.au or call 0415169858 to see if the time you are requesting is available.
Members of our staff will not enter a property if someone on-site currently has COVID-19. Rescheduling due to a positive COVID-19 test will not insure a rescheduling fee.
All pets must be off premises or locked in a secure location that will not interfere with any members of our team or be in the way of a photo or video shoot.
Gepp Media Pty Ltd T/A Filmit Lab retains ownership and copyright of our Intellectual Property and rights to use and sell our work indefinitely.
You may not give copies of our photos to any contractors, vendors, agencies and or sub-contractors without our consent.
Once a project has been approved and delivered all footage and files will be deleted unless notified prior to media approval.
Laundries, toilets, garages and small bedrooms are typically not included. If you would like any of these rooms featured in the video please let us know prior to the shoot.

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